Anthem Blue Cross

The Sydney Health mobile app provides access to your health plan information — all in one place.

Use the Sydney Health app to:

• Search for doctors, hospitals, labs, and other healthcare providers in your plan’s network.
• Check costs for care before you see a doctor.
• Bring up your digital member ID card.
• See what your plan covers.
• Find your deductible, copay, and share of costs.
• Access your spending account balance.

Download the Sydney Health mobile app and log in with your Anthem username and password to start using the app today.

Having your health history in one secure location can help you keep your health records organized, safe, and within reach for emergencies and everyday use. You can enter information about your:

• Health conditions
• Dates of shots (immunizations)
• Tests and screenings
• Prescription and over-the-counter drugs and more

Then, it’s easy to print and share with your doctors to help avoid possible drug interactions and repeat tests or unnecessary procedures. To access your Health Record, log in to Anthem Health or visit the Anthem website and go to Care then Family Health Plan.

This program is for Anthem members with pre-diabetes — a condition that occurs when a person has blood glucose (sugar) levels that are higher than normal, but not high enough to be diagnosed as diabetes. Many people with pre-diabetes will develop diabetes unless they take the right steps.

The Anthem Diabetes Prevention Program is conducted in person, online, or a combination of both. It lasts for 12 months, with 16 sessions during the first six months and then at least one session monthly for the next six months. If you choose the in-person option, a trained lifestyle coach meets with you at a location of their choosing.

To be eligible for this program, you must:

• Be at least 18 years old
• Have a BMI of at least 22 if Asian, or at least 24 if not Asian
• Have a blood test result in the pre-diabetes range within the last year, or have been previously diagnosed with gestational diabetes
• Have no previous diagnosis of diabetes

With Special Offers, you can take advantage of discounts on products and services that help promote better health and well-being. For example, you can save on weight loss programs, vitamins, glasses, contact lenses, and more.

To find the discounts that are available to you, log in to your Anthem account, then select Care, then Discounts.

Have a question about a health issue? Want to treat a problem at home? Do you need to see your doctor or go to urgent care? Should you head straight to the emergency room? Registered nurses can answer your health questions any time of the day or night, call (800) 700-9185 for help.

MyHealth Advantage is a free service that helps you save money and stay healthy:

• Tips to save money – MyHealth will tell you when you can save money on your prescriptions and health care services
• Prescription drugs – If your prescription claims are available and it shows that you have prescriptions for two drugs you should not take at the same time, MyHealth will let your doctor know and remind you when it’s time for a refill
• Checkups, tests and exams – If it’s time for you to have an exam or test, MyHealth will remind you to call your doctor

You’ll receive a MyHealth Note if Anthem find ways you can save on your healthcare costs. This confidential health snapshot comes directly to your home and has great information to review and share with your doctors.

The Building Healthy Families program (formerly Future Moms) is an all-in-one program offering personalized support to help growing families tackle every stage of growth, from family planning and pregnancy through the toddler years and beyond. If you have a family story that includes adoption, surrogacy, or single parenthood, the resources, tools, and information on your member profile will have what you need.

With Building Healthy Families, expectant mothers have access to a maternity nurse via phone throughout pregnancy and the postpartum period, including access to virtual lactation support, if needed. In addition to phone support, the program offers 24/7 digital support at no cost through the Sydney Health mobile app or on the Anthem website. This convenient online hub offers an extensive collection of tools and information to help navigate your family's unique journey.

To enroll, log in to Anthem Health or visit the Anthem website and go to My Health Dashboard. Choose Building Healthy Families under Featured Programs.

Using LiveHealth Online, you can have a virtual visit with a board-certified doctor or licensed therapist on your smartphone, tablet, or computer with a webcam. It’s convenient and lets you receive the care you need when it fits your schedule. LiveHealth Online visits are part of your Anthem health plan, and the cost depends on your benefits, copay, and percentage of the cost. Before you start a visit, you’ll see what it will cost. Use LiveHealth Online to receive care for conditions such as pink eye, sinus infections, sore throats, coughs, and colds. Doctors can assess your condition and send prescriptions to the pharmacy you select, if needed.

If you’re stressed, anxious, or having a tough time, you can also use LiveHealth Online to talk with a licensed therapist. In most cases, you can make an appointment and see a therapist in seven days or less. Weekend and evening appointments are available — just choose the therapist you’d like to see to make your appointment online or call 888-LiveHealth (548-3432). The cost for a LiveHealth Online Psychology visit may be the same as what you’d pay for an office therapy visit, depending on your benefits, copay, and percentage of the cost.

To start using LiveHealth Online, download the LiveHealth Online mobile app or visit LiveHealth Online or Anthem CalPERS Plans, and register today.

CalPERS PPO members who have neck or back problems and want to avoid surgery or injections have access to an online program offering advanced, personalized back therapy at no extra cost.

The SpineZone online program helps patients find relief from back and neck pain through exercise, muscle strengthening, and posture training. A care team includes highly trained physical therapists, exercise physiologists, physician assistants, and surgeons. They’re with you every step of the way — from an assessment of your spine health to a program made just for you that focuses on the prevention, treatment, and recovery of spinal conditions. Depending on the care you need and where you live, you may qualify for the SpineZone in-clinic program which allows you to visit one of their clinics and work with staff members in person.

To get started, take an online assessment at CalPERS Spinezone and you’ll have a phone evaluation with a SpineZone care team member. If you have questions, call SpineZone at (877) 453-1144 from 8:30 a.m. to 5 p.m. Pacific, Monday through Friday.

Are you or a family member planning for an upcoming surgery? CalPERS PPO members have access to Welvie — an online program to support you in making decisions about treatment, preparing for surgery, and recovering.

Welvie helps you work with your doctor to explore your options — both surgical and nonsurgical. If you decide surgery is right for you, Welvie can help you prepare with helpful tips for before and after the procedure.

To start using Welvie, visit their website, select Register then complete the enrollment steps. If you need help or have questions, call (888) 577-8747 (TTY: 711) from 5 a.m. to 4 p.m. Pacific, Monday through Friday.

Quest Diagnostics offers biometric screenings to help members over the age of 18 better understand their health and well-being.

Members can learn more about their health risks by:

• Visiting one of Quest Diagnostics’ 2,200 Patient Service Centers (PSC)
• Ordering an at-home test kit, if a PSC isn’t nearby

This service is part of the preventive care benefit, so there’s no out-of-pocket cost to you. The screening includes:

• Blood pressure
• Height and weight for body mass index (BMI)
• Cholesterol screening
• Glucose and A1C testing

After completing the screening, you’ll receive personalized results both online and by mail. You can use the results and the tips provided to help improve your health. To sign up, select Quest Biometric Screening under Resources & Tools on your Anthem Blue Cross account.

CalPERS PPO members who have neck or back problems and want to avoid surgery or injections have access to an online program offering advanced, personalized back therapy at no extra cost.

The SpineZone online program helps patients find relief from back and neck pain through exercise, muscle strengthening, and posture training. A care team includes highly trained physical therapists, exercise physiologists, physician assistants, and surgeons. They’re with you every step of the way — from an assessment of your spine health to a program made just for you that focuses on the prevention, treatment, and recovery of spinal conditions. Depending on the care you need and where you live, you may qualify for the SpineZone in-clinic program which allows you to visit one of their clinics and work with staff members in person.

To get started, take an online assessment at CalPERS Spinezone and you’ll have a phone evaluation with a SpineZone care team member. If you have questions, call SpineZone at (877) 453-1144 from 8:30 a.m. to 5 p.m. Pacific, Monday through Friday.

Are you or a family member planning for an upcoming surgery? If so, you may have questions about your treatment options. CalPERS PPO members have access to Welvie — an online program to support you in making decisions about treatment, preparing for surgery, and recovering.

Welvie helps you work with your doctor to explore your options — both surgical and nonsurgical. If you decide surgery is right for you, Welvie can help you prepare with helpful tips for before and after the procedure.

To start using Welvie, visit their website, select Register then complete the enrollment steps. If you need help or have questions, call (888) 577-8747 (TTY: 711) from 5 a.m. to 4 p.m. Pacific, Monday through Friday.

If you’re enrolled in an Anthem Medicare plan and over the age of 65, you can join the SilverSneakers fitness program. You have unlimited access to participating gyms and fitness centers. The program also offers yoga and dance classes that are led by certified instructors. To learn more or to sign up, go to SilverSneakers.