Blue Shield of California (Behavioral Health Programs)
Blue Shield of California ensures comprehensive coverage for behavioral health services, treating a wide range of mental health and substance use disorders. Under California law, the plan covers essential mental health conditions for both adults and children, such as:
- Generalized Anxiety Disorders
- Schizophrenia
- Depression
- Substance Use Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Bipolar Disorder
- Eating Disorders including Bulimia and Anorexia Nervosa
Services Include:
- Individual and group therapy
- Outpatient Intensive Treatment
- Medication management
- Inpatient Residential treatment
Visit Blue Shield of California Live Healthy for more information.
Blue Shield’s Wellvolution platform extends its services to behavioral health, offering digital health coaching and lifestyle change programs specifically designed to manage stress and anxiety. These resources are integrated to provide members with practical, accessible tools to improve mental well-being.
- Emotional well-being: Headspace® and Headspace Care™ are now available as 12-month programs to help manage sleep, stress, anxiety, and depression, and boost resilience.
- CredibleMind: An extensive online resource library available to members, featuring materials on managing stress, anxiety, and building resilience.
- Teladoc Mental Health Services: Exclusive to Trio HMO members, this service offers convenient access to mental health professionals—including psychiatrists, psychologists, and counselors—via phone or video from 7 a.m. to 9 p.m. Pacific Time. Members can receive care from the comfort and privacy of their homes.
For provider information and to navigate benefits, visit blueshieldca.com/calpers, select Find a provider, then Mental Health Providers.
Navigating Provider Information
Get detailed provider information and navigate your benefits based on the plan you're enrolled in:
No matter the level of behavioral health care members may need, they have access to both inpatient and outpatient options. Blue Shield is here to support them every step of the way. To find an in-network provider, visit the Find a Provider site.
As a Medicare member, you can visit any provider that accepts Medicare. You can also visit the Find a Provider site to find behavioral health services and providers.
As a Supplement to Medicare member, you can visit any provider that accepts Medicare. You can also visit the Find a Provider site to find behavioral health services and providers.
To explore visiting a non-network provider, call CalPERS Shield Concierge at (888) 802-4599 (TTY 711), 7 a.m. to 8 p.m. Pacific, seven days a week. They can assist with confirming the claim submission process and much more.