Questions, Comments & Complaints
Use this form to send us a question, comment, or complaint. We'll respond to general inquiries within 5 business days. If you have a complaint, we may contact you within 30 days if further information is needed (Citizens Complaint Act, 1997).
- For general questions, consider reviewing our Frequently Asked Questions before submitting this form.
- To report unethical conduct, visit the CalPERS Ethics Helpline.
Personal Account Questions
To send a secure and confidential message about your account or personal health information, log in to myCalPERS or call us at 888 CalPERS (or 888-225-7377). Our international phone number is +1 916-795-3000.
Attention Retirees Enrolled in Direct Deposit
Due to Covid-19, the State Controller's Office won't be printing and mailing statements for payees who are enrolled in direct deposit until further notice. If you need to view and/or print duplicate statements, log in to your myCalPERS account to access your statements. We apologize for any inconvenience this may cause.