At CalPERS, we strive to foster a work environment based on our Core Values: quality, respect, integrity, openness, accountability, and balance. To help ensure our workplace meets these professional standards, we created the CalPERS Ethics Helpline. The helpline provides a means to confidentially report potential unethical behavior to a third party, EthicsPoint, Inc., 24 hours a day, 7 days a week, online, and by phone.
The CalPERS Ethics Helpline can be used to report:
- Conflict of interest
- Improper business activity
- Retirement benefits abuse
- Safety violations
- Sexual harassment allegations
- Unethical conduct
Before making a report, consider:
Calling the CalPERS Customer Contact Center which provides help with all CalPERS business, including ordering retirement estimates, providing member statements, and responding to inquiries
CalPERS Customer Contact Center
Phone: 888 CalPERS (or 888-225-7377)
TTY: (877) 249-7442
- Completing the Questions, Comments, and Complaints form on this site
- Reviewing Other Contacts below for phone numbers and information on issues other agencies handle that may address your concern
California Department of Human Resources (CalHR) - CalHR is responsible for all issues related to salaries, benefits, job classifications, and training.
Phone: (916) 324-0455
Department of Fair Employment and Housing (DFEH) - DFEH protects Californians from employment, housing, and public accommodation discrimination. DFEH has jurisdiction over private and public entities operating within the State of California, including corporate entities, private sector contracts granted by the state, and all state departments and local governments. The department assists individuals with illegal discrimination issues in employment, housing, public accommodations (e.g., restaurants, retail stores), and acts of hate violence.
Phone within California: (800) 884-1864
Phone outside California: (916) 478-7200
TTY: (800) 700-2320
- Equal Employment Opportunity Commission (EEOC) - EEOC is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information. It's also illegal to discriminate against an individual because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The laws apply to all types of work situations including hiring, firing, promotions, harassment, training, wages, and benefits.
Phone: (800) 669-4000
TTY: (800) 669-6820
- State Personnel Board (SPB) - SPB administers the civil service system and ensures state employment is based on merit and free of political patronage. The State of California offers careers in almost every occupation on a full-time, part-time, and seasonal basis.
Phone: (866) 844-8671
Make a Report
Users can make a secure, confidential report online or by calling EthicsPoint toll free at (866) 513-4216 or TTY (866) 294-9572. If your concern involves disability fraud, call CalPERS at 888-330-5770.
- Calls and online reports can be made in your native language.
- EthicsPoint telephone staff will take notes of your call and confirm those notes with you.
- EthicsPoint can't trace your call; caller identification is disabled for incoming calls.
- Online reports can't be traced to your computer; no cookies will be stored or tracked. However, CalPERS employees are advised not to make reports from their work computers.
- Your call won't be recorded.
- Once a complaint is made, it will be evaluated and action will be taken when appropriate.
- California Department of Human Resources (CalHR)
- CalPERS Ethics Helpline
- Department of Fair Employment and Housing
- Disability Fraud Tip Line
- Equal Employment Opportunity Commission
- State Personnel Board (SPB)
- Transparency & Accountability